Privacy Policy JK Counseling

Privacy Policy

At JK Counseling, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the personal data of our patients and website visitors. By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information when you interact with our website, including:

• Contact Details: Your name, email address, phone number, and mailing address.
• Health Information: Information you provide regarding your mental health history or treatment inquiries.
• Other Information: Any other details you voluntarily provide via forms, email, or SMS communications.

1.2 Automatic Data Collection

Our website may automatically collect technical data such as:

• IP address, browser type, and device information.
• Usage data (e.g., pages visited, time spent on pages) via cookies and similar technologies.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: Deliver mental health counseling, schedule appointments, and communicate with you about your treatment.
• To Improve Our Services: Analyze website usage to enhance our user experience.
• To Respond to Inquiries: Address your questions and provide customer support.
• For Administrative Purposes: Process billing, manage records, and comply with legal and regulatory requirements.
• For SMS Communications: Send appointment reminders, updates, and relevant service notifications (see Section 4).

3. How We Share Your Information

JK Counseling takes your privacy seriously. We share your personal information only in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., website hosting, payment processing, analytics)
• Legal Compliance:When required by law, regulation, or valid legal process.
• Protection of Rights: To protect our rights, your safety, or the safety of others.

Important:

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

No personal data is sold or traded for marketing purposes.

4. SMS Communications

4.1 Consent to Receive SMS

When you provide your mobile number through our website or other forms, you are expressly consenting to receive SMS messages from JK Counseling. These messages may include:

• Appointment reminders and service updates.
• Important communications regarding your mental health care.

4.2 SMS Disclosure

By entering your phone number, you agree to receive SMS messages from JK Counseling. Message and data rates may apply. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

4.3 Opt-Out

You may opt out of receiving SMS communications at any time by replying “STOP” to any SMS message. Once you opt out, you will no longer receive SMS messages from us regarding our services.

5. Data Security

We implement industry-standard security measures—including encryption and secure server practices—to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure; therefore, while we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Ask us to correct or update your information.
• Deletion: Request the deletion of your personal data, subject to legal or operational restrictions.
• Opt-Out: Withdraw your consent to receive SMS communications.
• Restrict Processing: Request limitations on how we use your data.

To exercise these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You may control cookie settings through your browser; however, disabling cookies might affect website functionality.

8. Changes to This Privacy Policy

JK Counseling reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review our Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JK Counseling
Email: info@jkcounseling.com
Phone: (718) 973-9693